More Than Just Keywords: How to Get Your Business Found in the Age of AI Chat

You’ve spent years creating valuable content. You’ve written the blog posts, filmed the videos, and crafted the case studies. But lately, it feels like you’re publishing into a void. Traffic is flat, and the old playbook of targeting keywords with massive “ultimate guides” isn’t delivering like it used to.

You’re not imagining it. The way people find information is undergoing a seismic shift, driven by the rise of conversational AI. When your potential customers have a problem, they’re no longer just typing keywords into Google; they’re having a conversation with an AI assistant.

The big question is: How do you get your business into that conversation?

The answer lies in a new approach: LLM SEO. And it’s less about technical tricks and more about being radically human.

What is LLM SEO? (And Why It’s More Than a Buzzword)

LLM SEO (Large Language Model Search Engine Optimization) isn’t about gaming an algorithm. It’s about earning a place in your customer’s “stream of consciousness” as they use AI to solve a problem.

Think of it this way:

  • Traditional SEO was like stocking a library. You created the most comprehensive, detailed book on a topic, hoping someone would check it out.
  • LLM SEO is like being the trusted expert in a conversation. The AI wants to find the clearest, most credible, and most direct answer to recommend.

This shift moves us away from content designed to be exhaustive and towards content designed to be helpful, concise, and authoritative. It’s a fundamental change, but it’s also an incredible opportunity for businesses that are willing to build genuine connections.

The 5 Pillars of Content That AI Actually Trusts

So, how do you create content that an AI will trust and feature? It comes down to five core principles.

1. Answer Directly, Not Exhaustively (The “Key Takeaway” Principle)

When a user asks an AI a question, they want an answer, not a 5,000-word research paper. The single most powerful change you can make to your content is to provide the answer immediately.

How to implement it: At the very top of your articles, right after the introduction, add a “Key Takeaway” or “TL;DR” section. In 2-3 clear sentences, summarize the main solution or answer you are providing. This gives the LLM a perfect, concise snippet to pull from, immediately signaling your content’s value.

2. Embrace Freshness (The “Last Updated” Signal)

In a rapidly changing world, relevance is currency. An article written three years ago is likely outdated, and AI models know it. Content freshness is a powerful signal of authority and credibility.

How to implement it: Don’t just write and forget. Revisit your most important articles quarterly. Update statistics, replace old examples, and add new insights. Crucially, display a “Last Updated” date clearly on the page. This simple act tells both users and AI that your information is current and trustworthy.

3. Be the Source (The Power of Original Data)

Anyone can summarize information from other websites. What makes you unique? Your direct experience. LLMs are designed to find and cite authoritative sources, and nothing is more authoritative than original insight.

How to implement it: Turn your business experience into content. This doesn’t mean you need to commission a massive study. “Original data” can be:

  • Insights from a customer conversation.
  • A case study of a recent project.
  • A summary of a survey you ran with your audience.
  • Your unique perspective based on years in your field.

Stop just reporting on what others are doing and start sharing what you have done.

4. Show Your Face (The Authority of a Real Human)

Trust is relational. An anonymous, faceless blog post carries far less weight than one written by a credible expert. AI is getting better at connecting content to the people who create it. A strong author profile isn’t vanity; it’s a strategic asset.

How to implement it: Ensure every article has a clear author, complete with a name, a photo, and a brief bio that establishes their expertise. Link to their social profiles or other publications. Building the personal brands of the experts within your company directly builds the authority of your company’s content.

5. Design for Clarity (The Simplicity Mandate)

If an AI can’t easily parse your content, it won’t recommend it. Huge walls of text, confusing jargon, and a complex site structure are barriers to comprehension for both humans and machines.

How to implement it: Prioritize clarity in every aspect of your content:

  • Use short paragraphs and sentences.
  • Break up text with clear headings (H2s and H3s).
  • Use bullet points and numbered lists.
  • Write in simple, accessible language.

The goal is to make your insights as easy to understand as possible. Quality and accessibility are two sides of the same coin.

Your First Step Starts Today

This shift can feel enormous, but you don’t have to overhaul everything at once. This is a practice, not a project.

Start here:

  1. Choose One: Pick your single most important blog post.
  2. Add a Summary: Write a 2-sentence “Key Takeaway” and place it at the top.
  3. Update It: Find one statistic or example to refresh and change the “Last Updated” date.

That’s it. You’ve just taken your first step into this new world.

The rise of AI isn’t the end of content; it’s a return to what always mattered most: being genuinely, uniquely, and clearly helpful. It’s an invitation to build bridges of understanding with your audience, one clear answer at a time.

Spread the word 🫶

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